This privacy statement for Topio Logistics (“we”, “us”, “our”) describes how, when and why we collect, store, use and share (“process”) your data as you interact with our services (“Services”), which includes cases such as:

Visiting our website at https://topiologistics.com/ or any other website we operate that refers to this privacy statement.
Interacting with us through other channels, including sales, marketing or events.
Establishing and implementing a collaboration with us, including settling the collaboration and using our Services.

If you are not comfortable with our approach to privacy, we recommend that you do not use our Services. For additional questions or concerns, please do not hesitate to contact us at office@topiologistics.com.

The provision of personal data is voluntary, but it is a condition for establishing collaboration and/or using our services.

Overview of key points:

Types of personal information processed: Your personal information may be processed by us when you interact with our Services, based on the activities, choices and features you use.
Processing of sensitive personal data: We do not process sensitive personal information.
The purpose and method of processing your data: We process your data to establish and implement collaboration, including delivering, improving and managing our Services, communicating with you, preventing fraud, securing our operations and complying with legal obligations. We process data only on a legal basis.
Disclosure of Personal Information: In certain circumstances and to certain third-party entities, we may disclose personal information.
Your privacy rights: Under GDPR regulations, you are granted specific rights regarding your personal data.
Exercising your privacy rights: You can exercise your rights effectively by submitting a data subject access request or contacting us directly. We will respond to all requests in accordance with relevant data protection regulations. We are always available to answer any questions you have about the principles of personal data processing.

This document constitutes the informative clause referred to in articles 12 and 13 of GDPR

Content:

1. Administrator information and contact details

Registered office address: Sat Lunca Cetatuii, Comuna Ciurea, Strada Micsunelelor Nr. 18, Jud. Iasi, Romania

We act as a "data controller" for the personal information of residents of the European Economic Area.
We have appointed Alla Zaviryuha as our representative in EEA. You can contact her directly about how we handle your information or by mail at: a.zaviryuha@topiologistics.com

2. The Information We Collect

Disclosure of your personal data to us

Your personal information is collected by voluntarily submitting it to us.

We collect personal data that you knowingly provide when you request details about our services and products, participate in our Service activities, or contact us directly.

The information you provide: The type of personal information we collect depends on your interactions with us and the Services, including the selections and products and features you use. We may collect personal data such as:

Full names
Contact numbers
Email addresses
Usernames
Communication preferences
Data for contact or authentication purposes
Data contained in business registers and other public registers.
Data contained in transport documents.

We do not handle sensitive personal data. All personal data you share with us must be accurate, complete and up-to-date, and you must notify us of any changes to your personal information.

Systematic data collection
We do not process sensitive personal data. All personal data you share with us must be accurate, complete and up to date, and you must inform us of any changes to your personal information.
Like many companies, we collect information through cookies and similar technologies.
Log and usage information: Our servers automatically record service, diagnostic, usage and performance data when you access our Services. This may include your IP address, device details, browser type, settings and information about your activity in the Services, as well as device event data.
Device information: We collect data about the device you use to access the Services, which may include the IP address, device and application identifiers, location, browser type, hardware model, ISP or mobile operator, operating system and system configuration.
Location Information: We obtain data relating to your device location, which may be precise or imprecise. The extent of location data we collect depends on the device type and settings when you access our Services. Technologies such as GPS may be used to collect geolocation data indicating your current location.

You have the option to prevent the collection of this data by denying access to that information or disabling the location settings on your device, although this may affect certain functionality of the Services.

3. How we process your data

We use your data to provide, manage and protect our services, to communicate with you, to ensure security and fraud prevention, and to comply with legal requirements.

We utilize your data to provide, manage, and safeguard, realized our Services, communicate with you, ensure security and fraud prevention, and adhere to legal requirements.

Provision and facilitation of services: Your data may be used to deliver and optimize the services you requested.
Responses to user requests and support: We process your data to answer your questions and resolve any issues related to the services you interacted with.
Administrative communications: Your information is used to send important updates about our products and services, including changes to our terms, conditions and policies.
Requesting feedback: When necessary, your information is processed to request feedback and to communicate with you about your experience with our Services.
Security of services: Part of our data processing includes measures to maintain the safety and security of our Services, including monitoring and fraud prevention.
Trend Analysis: We analyze how you use our Services to understand usage patterns and improve our offerings.
Protection of vital interests: In urgent situations, we may process your data to protect the vital interests of a person, such as preventing harm.
Fulfillment of contracts and legal obligations: We process your data to fulfill contracts with you and comply with legal requirements. This includes processing data to provide requested services, issue invoices, keep records and comply with legal regulations such as tax and accounting rules.

4. Legal bases for processing personal information

We process your personal information only when necessary and on a legal basis under relevant legislation. This includes situations such as your consent, legal compliance, providing services under a contract, protecting rights or for legitimate business purposes.

Under regulations such as the General Data Protection Regulation (GDPR), we are required to detail the legal grounds we use to process your personal information. Accordingly, we may process your personal data based on the following legal bases:

Consent: Your personal information may be processed if you have given us explicit permission for a specific use. You have the right to withdraw consent at any time.
The legal basis for processing in such a situation is Article 6(1)(a) GDPR.
Contractual necessity: We may process your personal data when it is essential to fulfill our contractual obligations to you, including delivering our Services or responding to your requests before a contract is formalized.
Temeiul legal pentru procesarea datelor personale este Articolul 6(1)(b) din GDPR
Legitimate interests: Your information may be processed when it is considered necessary for our legitimate business interests, provided these interests do not override your rights and freedoms. This may include processing for purposes such as:
1) Improving our Services to better engage and retain users.
2) Identifying and mitigating fraudulent activities.
3) Optimizing user experience based on how our services and products are used.
Temeiul legal pentru procesarea datelor personale este Articolul 6(1)(f) din GDPR.
Legal obligations: There may be situations where processing your information is necessary to comply with our legal responsibilities, such as cooperating with law enforcement authorities, asserting or defending legal claims, or presenting information in legal proceedings in which we are involved.
Temeiul legal pentru procesarea datelor personale este Articolul 6(1)(c) din GDPR.
Vital interests: We may also process your data when necessary to protect your vital interests or those of another person, especially in situations that pose a potential safety risk.

The legal basis for such processing is Article 6(1)(d) of GDPR.

5. Disclosure of Personal Information

In certain situations, detailed below, we may disclose information to specific third parties:

Collaborations with third parties: Your personal information may be shared with external vendors, consultants and other third party service providers ("third parties") performing tasks on our behalf that require access to such information. We may share personal data with third parties, including but not limited to:

Advertising networks
Cloud services
Communication and collaboration tools
Data analytics providers
Data storage services
Payment processing services
Performance monitoring applications
Retargeting platforms
Sales and marketing tools
Social media platforms
Testing applications
Services for user account registration and authentication
Web hosting services
Law firms
Courier companies
Insurers
Accounting entities
Communication service providers
Other entities, if necessary for cooperation purposes.

Specific sharing scenarios:

Use of Google Analytics: Your information may be shared with Google Analytics to track and analyze service usage. To opt out of Google Analytics tracking across the service, visit their opt-out page. For Google privacy practices, see the Google Privacy and Terms page.
Using Google Maps Platform APIs: We share information with certain Google Maps Platform APIs to obtain information based on your specific location requests. This includes your location, IP address, visit frequency, loading details and personal information such as email, phone number and name. We store your location on your device, with consent withdrawal options available when you contact us. Google Maps Platform APIs may use cookies and other data on your devices.
Affiliates: Information may be shared with our affiliates, provided they comply with this privacy policy. Affiliates include our parent company, subsidiaries, joint venture partners or companies under common control.
Business partners: We may share your data with business partners to bring you specific products, services or promotions.
Other entities: If necessary for exchanging information, documents, fulfilling legal obligations, debt recovery, legal advice, settling cooperation and executing insurance policies.

Your personal data may only be provided to third party providers on an appropriate legal basis and in accordance with applicable laws and regulations. We ensure that any data sharing complies with data protection regulations and that our third party providers comply with all legal requirements for processing personal data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking mechanisms (such as web beacons and pixels) to collect or store data. Our cookie policy details how these technologies are used and how you can opt out of certain cookies.

The default setting for most web browsers is to accept cookies. However, you can normally change your browser settings to refuse cookies or to alert you when cookies are being sent. Choosing to remove or reject cookies may affect the functionality or services offered by our services.

7. Data retention period

We retain your information for as long as necessary to achieve the purposes stated in this privacy policy, unless a longer period is required by law.

Your personal data will only be kept for the period necessary to fulfill the objectives stated in this privacy policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting or other legal needs). There is no scenario in this policy that requires us to keep your personal data for more than one year.

If there is no continuing legitimate reason to process your personal information, we will delete or anonymize it, or, if neither of these is feasible (such as when your personal data is kept in backup archives), we will store your personal information in a secure manner and block any further processing until deletion can be achieved.

8. Data protection measures

We have implemented appropriate and significant technical and organizational security measures to protect the personal data we process. However, no method of Internet transmission or electronic data storage is completely secure due to the activities of hackers, cybercriminals, and other illegal entities. Although we are committed to protecting your personal information, please exercise caution when submitting personal information online and use additional security measures, such as up-to-date anti-virus software and strong passwords. We recommend using our services only in a secure environment.

9. Information from minors

We do not intentionally collect information or market to persons under 18. By using the Services, you represent that you are over the age of 18 or are the parent or guardian consenting on behalf of a minor to use the Services. Upon discovery that we have collected personal data from users under the age of 18 without verifying parental consent, we will disable the account involved and take appropriate steps to promptly remove such information from our records. If you are aware of any data collected from individuals under the age of 18, please contact us at office@topiologistics.com.

10. Your Privacy Rights

In certain regions, such as the European Economic Area (EEA), you have rights that improve your ability to manage your personal data. Subject to legal exceptions, you have the right to request access to your personal data, correct it, delete it, restrict its processing, data portability, object to processing based on Article 6(1)(f) GDPR, and withdraw consent where processing is based on Article 6(1)(a) GDPR. In addition, you have the right to submit a complaint to the President of the Personal Data Protection Office (UODO) by email at kancelaria@uodo.gov.pl or in writing at ul. Stawki 2, 00-193 Warsaw.

The above rights are exercised by the Information Administrator in accordance with applicable laws, including GDPR. To exercise these rights, please contact us using the contact information in the "CONTACT DETAILS" section.

Withdrawal of Consent: If your personal data is processed on the basis of consent, you can withdraw it at any time. Consent can be withdrawn by contacting us using the contact details provided in the "CONTACT DETAILS" section.

It is important to note, however, that the withdrawal of consent does not invalidate the lawfulness of processing carried out before the withdrawal and does not affect processing based on legal grounds other than consent.

11. Updates to this Policy

This privacy notice may undergo updates and revisions over time. Any new version will be marked with an updated "Revised" date and changes will be effective as soon as they are published. In the event of material changes to this privacy notice, we will notify you either by prominently displaying a notice of such changes or by sending you a direct notice. We encourage you to periodically review this privacy notice to stay informed about how we protect your data.

If you have any questions or comments regarding this policy statement, you are welcome to contact us. Our contact details are provided in the section: ADMINISTRATOR INFORMATION AND CONTACT DETAILS

Privacy Policy